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E-sign - How to Sign and Complete an eSigning Document (for recipients/signatories)

When your Plan Manager sends you a document through Caresquare for eSigning, you’ll receive an email with a link to review and complete the document. You can fill in the required details, add your signature, and submit the completed document online.


Step 1. Open the signing email

Open the email you received from your Plan Manager with the subject “Please sign: [Document Name]”.

The email will include a short message from the sender and a Review & Sign Document button.


Step 2. Open the document

Click Review & Sign Document to open the document.

Alternatively, you can copy the provided signing link and paste it into your browser.

The document will open in a new browser tab, where you can review the document and complete the required fields.


Step 3. Fill in the required fields and adding your Signature

You’ll see the fields you need to complete highlighted on the document, for example in the screenshot below:

  • Signature

  • Date

  • Name

  • Email

  • Mobile

The number at the top-right shows how many fields are still remaining to be completed.

Click each field and enter the required information.


Adding your signature

When you click the Sign here field, you’ll be given a few options for adding your signature.

You can:

  • Type your name and choose a signature style

  • Draw your signature

  • Upload an existing signature from your device

Once you’re happy with your signature, select Use signature to add it to the document.


Step 4. Complete and sign

Once you have filled in all required fields, review your information to make sure everything is correct.

When you’re ready, click Complete & Sign in the top-right corner of the screen.


Confirmation

A confirmation message will appear to let you know that the document has been successfully signed.

If there are other people who still need to sign the document, the signing process will continue until all required signatories have completed their fields.

Once all signatories have signed, you’ll receive another email confirming that the document has been completed.

A copy of the signed PDF will also be attached to this email for your records.


A few helpful reminders :

  • Make sure you complete all fields assigned to you.

  • Only the assigned signatory can fill in and sign their fields.

  • Before leaving the page, make sure you have clicked Complete & Sign.

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