Step 1: Open the Bank Details Verification email
Check your inbox for an email titled Bank Details Verification.
Open the email and click Verify Bank Details.
Step 2: Accept the Terms
You'll be taken to the secure Bank Account Details Verification form.
Select whether you are:
No – I'm completing this for myself, or
Yes – I'm completing this on behalf of someone else (if you are authorised to do so).
Once selected, click Continue.
Step 3: Choose how you'd like to verify your bank details
You can verify your bank details using one of two methods:
Option 1: Verify with ConnectID (Recommended)
Click Verify with ConnectID.
A panel will open where you can choose your identity provider.
Currently supported identity providers:
ANZ Plus will direct you to the ANZ Plus verification flow, where you'll follow the prompts in your banking app.
CommBank will display a QR code for you to scan using the CommBank app to complete verification.
Once you've completed the verification with your selected bank, you'll automatically return to the verification form.
Option 2: Enter your bank details manually
If you don't wish to use ConnectID, you can manually enter your bank account details.
Complete the following required fields:
Account Holder Name
Account Number
BSB
Once all required fields have been completed, click Submit Form.
Step 4: Verification complete
After successfully submitting your bank details, you'll see a Verification Complete confirmation page.
Your Plan Manager will then review the submitted information before updating your banking details.
Learn more about ConnectID :
Want to know more about how ConnectID works?
Click How does it work? beneath the Verify with ConnectID button to learn more about the verification process.
